Salesforce ® Consulting and Implementation Services

Give us your Salesforce challenge — we solve the most complex hot messes regardless of size, shape, or magnitude.

HOW WE CAN HELP

Be it a brand-new Salesforce solution or a pioneering model, we take care to optimize its performance so that you could drive tangible business value around the clock.

Deployment

Realize the vision of what you can do with enterprise grade technology with a trusted partner playbook of best practices to weave solutions into your business.

Adoption

Build it and they will come is a technology myth. The most difficult part of the journey is also the most understood by our team of seasoned professionals. Stakeholders need a compelling reason to use a technology solution – we have a full portfolio of organizational change management communication solutions that are customized to match your unique company culture.

Investigation & Advisory

Purchasing the Salesforce platform is a core business decision. It could be a career defining decision. We understand that and have a process to make sure you have the correct pieces and ensure that is delivers the business value that was originally planned. We identify your current business issues, develop use cases and ways to measure solutions across the 25 Salesforce Clouds, 3400 AppExchange solutions, or custom design for your unique business needs.

Prospect Nurturing & Customer Journey’s

We understand the value in a software package is when it starts to generate revenue, reduce costs or streamline processes. We also understand that customer engagement must be tracked and measured while keeping your company top of mind. We offer a comprehensive full-service portfolio of communication solutions and the cloud certified technical resources to put prospect-lead-opportunity-customer solution in place from start to finish.

Comprehensive Roadmap

Our deep bench of experience includes successfully developed organizational roadmaps for companies deploying over 45,000 Salesforce licenses – we’re confident we can do this for you.

Lightning Migration

Design – End User Stakeholders - Business Readiness

Transitioning from Salesforce Classic to Lightning is easier with a trusted partner who has the experience to know what works. An organizational and technical readiness assessment and evaluation provides the skills and confidence to move forward.

Support & Enhancement

J2 Consulting is your technological and business consulting partner. We have grown up with Salesforce over the last 15 years. Utilizing trusted on-demand scalable support from our Salesforce Cloud Certified professionals enables organizations to focus on their business. We have a deep, technically savvy staff bench of 500+ professionals who have certifications on all Salesforce Clouds and products.

User & Technical Engagement Planning

Our plans are developed to protect your investments in staff adoption and technology. We design with the end-user in mind for each step of the process that begins by identifying user needs and concerns to enable their business. Technology planning includes creating a decoder blueprint that takes the guesswork out of how the technology is assembled. The goal is to reduce the burden on IT staff for troubleshooting and diagnosing issues.

Health Check

Engines run well when properly maintained. We set up, maintain, and automate systematic checks to avoid surprises or breakdowns by applying best practices keep you running at the high speed of business.